Privacy Policy

Bizagon ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our website, mobile app, and services related to business setup across the GCC.

1. Information We Collect

a. Personal Information:

  • Name, email, phone number

  • National ID/passport number

  • Company name and trade license details

  • Billing and payment information

b. Usage Data:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on the platform

c. Documents:

We may collect and store documents you upload, such as Emirates ID, passport copies, MoAs, business licenses, etc.

2. How We Use Your Information

We use your information to:

  • Deliver our business setup and related services

  • Process payments and generate invoices

  • Communicate with you regarding your requests

  • Improve our services and user experience

  • Comply with legal and regulatory obligations

3. How We Share Your Information

We may share your information with:

  • Government authorities for processing licenses, visas, etc.

  • Third-party service providers (e.g., banks, legal advisors, PRO agents)

  • Hosting and cloud providers to store your data securely

  • Law enforcement if required by law

We do not sell your personal data to third parties.

4. Data Retention

We retain your personal information only for as long as necessary:

  • To provide services

  • To comply with legal obligations

  • For tax, accounting, or regulatory reasons

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your data

  • Object to certain processing

  • Withdraw consent

  • File a complaint with a data protection authority

To exercise your rights, contact us at: privacy@[yourdomain].com

6. Cookies

We use cookies to:

  • Keep you logged in

  • Analyze site usage

  • Improve performance

You can manage or disable cookies in your browser settings.

7. Data Security

We use industry-standard encryption and access control to protect your data. However, no online system is 100% secure.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you via email or platform notice for significant changes.

10. Contact Us

 

If you have questions or concerns, contact our Data Protection Officer:
📧 Email: support@bizagon.io
📞 Phone: +971 50 469 6957